When you get there, walk up and show your ticket or go to the ticket window to get tickets. You will wait in a line till the current session ends.
It goes around for roughly 12 minutes. If at any time you want to get off, they have an emergency button in the gondola (each car) you push and they will turn it around and get you out.
They also have a VIP gondola. "You get to skip the line when you take an extended flight in our special VIP gondola with a glass floor and Ferrari style seats. A VIP flight can fit up to 5 people and is the ultimate experience. Reservations can be made online by clicking the buy button below. All ticket purchases are NON-REFUNDABLE. " From their website.
Covid info: Guest are required to wear mask on property.